Shipping policy
Shipping Policy
Last updated: August 20, 2026
At ForceFloat, we aim to make shipping as simple and transparent as possible.
We currently ship orders to customers in the United States and the European Union.
1. Processing Time
Orders are normally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed on weekends or public holidays.
During periods of high demand, promotions, holidays, or other unforeseen circumstances, processing may take longer.
2. Delivery Time
Our estimated delivery time is:
United States
7–12 business days
European Union
7–12 business days
Delivery times are estimates and are calculated from the date your order has been shipped, unless otherwise stated at checkout.
While we aim to meet these estimated delivery times, delays may occasionally occur due to circumstances outside our control, including carrier delays, customs processing, weather, public holidays, or other logistical disruptions.
3. Shipping Costs
Available shipping options and shipping costs will be displayed during checkout.
Where we offer free shipping, this will be clearly indicated on the relevant product page or at checkout.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.
Please allow some time for the tracking information to become active after the shipment has been processed by the carrier.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is returned to us because an incorrect or incomplete address was provided, additional shipping costs may apply before the order can be reshipped, where permitted by applicable law.
6. Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination and applicable law.
Where such charges are not included in the checkout price, they may be the responsibility of the customer.
Customers are responsible for complying with applicable import requirements in their country.
7. Lost, Damaged, or Delayed Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at [YOUR SUPPORT EMAIL] with your order number and relevant information.
If a package arrives visibly damaged, we recommend taking photographs of the package and product before disposing of any packaging.
We will work with the relevant shipping carrier to investigate the issue and determine an appropriate solution.
8. Delivery Address Changes
If you need to change your shipping address, contact us as soon as possible after placing your order.
We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
9. Contact
For shipping questions, please contact:
ForceFloat
Email: [YOUR SUPPORT EMAIL]
Website: https://forcefloat.com